GuestSelects.

Privacy Policy

Effective Date:

Last Updated:

1. Introduction

Welcome to GuestSelects ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy applies to our website and any related services (collectively, the "Platform"). It explains what information we collect, how we use it, and your rights in relation to it.

We are based in Romania (European Union) and operate under the General Data Protection Regulation (GDPR).

This provides a high standard of data protection for all our users, regardless of location.

2. Information We Collect

2.1 Information You Provide to Us

We only collect personal information that you voluntarily provide to us:

  • "Missing Item" Requests: If you use our "Concierge" or "Request an Item" feature, we collect your email address and the details of your request. This information is processed via our third-party form provider, Tally (tally.so).

2.2 Information Automatically Collected (Cookieless Analytics)

We use PostHog for analytics to improve our Platform.

  • No Cookies: We have configured PostHog to use "memory persistence" only. This means we do not store cookies on your device.
  • Anonymous Data: We collect anonymous usage data such as page views, clicks, and device type. This data does not personally identify you and is not linked to your email address.

3. How We Use Your Information

We use your information for legitimate business purposes:

  • To respond to requests: We use the email you provide solely to respond to your specific item request.
  • To improve our Platform: We use anonymous analytics to understand which features and "digital rooms" are most popular.

We do NOT sell your personal information to third parties.

4. Third-Party Services

We may share data with specific third-party vendors who perform services for us:

  • Tally: For processing user forms and item requests.
  • PostHog: For platform analytics (hosted in the EU).
  • Affiliate Partners: When you click a product link ("Hotspot"), you are redirected to third-party retailers (e.g., Amazon, Etsy). These third parties may collect their own data once you leave our Platform. We are not responsible for their privacy practices.

5. International Transfers

Our servers and third-party service providers are located in the European Union. If you are accessing the Platform from outside the EU (including the US), please be aware that your information may be transferred to, stored, and processed in the EU.

6. Your Data Rights (GDPR & CCPA)

Because we adhere to GDPR standards, we extend key privacy rights to all users, including those in California (CCPA compliant):

  1. Right to Access: You can request a copy of the personal information we hold about you.
  2. Right to Rectification: You can ask us to correct inaccurate information.
  3. Right to Erasure ("Right to be Forgotten"): You can ask us to delete your personal information.
  4. Right to Opt-Out: You can opt-out of the processing of your data at any time.

To exercise any of these rights, please contact us at: marius@guestselects.com

7. Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no transmission of information over the internet is 100% secure.

8. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible.

9. Contact Us

If you have questions or comments about this policy, you may email us at:

GuestSelects

marius@guestselects.com